Privacy Policy
At Nyumba Simba House, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website or services. By accessing our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and postal address.
- Booking Details: Dates of stay, preferences, and special requests.
- Payment Information: Credit card details for booking and payment purposes.
- Website Usage Data: IP addresses, browser type, and other analytical data to improve our website’s performance.
2. How We Use Your Information
Your information is used to:
- Process bookings and provide personalized services.
- Communicate with you regarding your stay or inquiries.
- Improve our website functionality and user experience.
- Ensure security and prevent fraud.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties, including:
- Payment Processors: For secure transaction processing.
- Service Providers: Such as housekeeping or transportation services, when necessary to enhance your stay.
- Legal Authorities: When required by law or to protect our rights and interests.
4. How We Protect Your Information
We implement technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. This includes encryption, firewalls, and secure payment gateways.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your information.
- Withdraw your consent for data processing.
- Request the deletion of your personal data, subject to legal obligations.
6. Cookies
Our website uses cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to read their policies.
8. Updates to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated to you.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Nyumba Simba House
Email: info@nyumbasimbahouse.com